At Suppleweb, we recognise that time is precious for
home and business customers alike. That is why we
actively promote our remote support service for PC’s and
As long as you have an active broadband connection
through the affected machine, we will talk you through
the simple steps of a remote connection. Thereafter, as
long as the fault is due to a software problem that can
be fixed remotely, we will do the rest.
Unfortunately where a live internet connection is not
available or where issues are hardware related, a
traditional “hands “on service will still be required.
Remote Control Software
We use Logmein software to offer remote assistance
when dealing with computer problem.
Logmein is safe and offers secure communications
using AES 256-bit encryption.